eTicket has been specifically made to integrate with the OSTicket Support Ticket System (http://osticket.com). We have made this app initially for ourselves and thought wed share what weve made.
To use this app, you MUST have the OSTicket Support Ticket System running on a web server and have access to upload API files to the system. (Please contact us if you do not understand prior to purchasing.)
With this app, you have the ability to view all open tickets, assigned (to you) tickets, and closed tickets. You can reply, assign the ticket, close the ticket, re-open the ticket, or create new tickets all within the app.
With very little changes, you can also receive push notifications when you have new tickets submitted to your system, replies to your tickets, or tickets assigned to you. Additionally, you can turn these notifications off within the app, or pick and choose which notifications you wish to receive.